Payment Policy
Invoicing
- Spiral Freerun is responsible for invoicing the customer for the services to be completed.
- Spiral Freerun is responsible for ensuring that the invoice is correct and accurately depicts the services intended to be delivered.
- Invoices must be sent to the customer a minimum of two weeks prior to the services being rendered to allow ample time for the invoice to be paid without delay.
- Invoices will be kept and recorded for company records.
Payment
2.1. Payment is to be made no later than the start date of the services being rendered.
2.2. Payment is to be made in full via BACS.
Fees
3.1. Any payment which is late will result in additional fees increasing incrementally on a weekly basis.
3.2. Any payment that is between 1-7 days late will incur an additional £100 charge with incremental increases of £100 weekly until payment is successfully made.
Deposits
4.1. A deposit (half of the full price) is required for the following services:
- A new clients booking.
- Workshops
- Birthday Parties
- Performances
4.2. The deposit must be paid at the time of the booking with the remainder of the balance to be paid a minimum of two weeks prior to the date in which the booking will take place.
4.3. For bookings which are organised with a 2 week notice period or less, the customer will be required to pay the total fee upon booking.